The handy Windows feature you should probably turn off!

The handy Windows feature you should probably turn off!

Windows Quick Assist feature, a security issue. Earlier this week Simon Woodburn our ICT Support Engineer, came across a Windows feature he was previously unaware of; Quick Assist, a Remote Access Tool (RAT) built into Windows 10 and active by default. What is Quick Assist and why is it a potential security risk? Simon explains: [...]Read More »
What is your favourite support ticket this week and why?

What is your favourite support ticket this week and why?

Here’s a brief look into the world of the Curatrix support team. When asked ‘what is your ‘favourite support ticket this week and why’, Olivia (one of our apprentices) told us how she helped a customer solve a payslip issue with Sage. Sounds simple, but like most things technology-based there is more to it then […]

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