WHAT CAN VANGUARD IT & SECURITY MANAGEMENT DO FOR YOUR BUSINESS?

As we become increasingly dependent on the internet for business, we are facing similar Internet security challenges.

Vanguard IT & Security Management (ITSM) offers a protection landscape that features centralised management of your organisations ICT requirements, ensuring your users are continuously secure, supported and safe.

Vanguard ITSM is a per user service designed to cover your entire organisation in a manner that enables you to plan your IT budgets accordingly. Every user signed up to Vanguard ITSM gets access to core IT features to enable them to use IT to do their Job.

Security and Customer
Focused IT Support.

Take control of your ICT Infrastructure,
Security and Budget with Vanguard ITSM

 

Contact Curatrix Now On 0333 241 2226

Whats included with Vanguard-ITSM?

Microsoft 365 License

Cover the core IT requirements with a Microsoft 365 License per user.

Managed Anti Virus

Industry Leading Anti Virus and Anti Malware Protection.

Website Filtering

Block your users reaching malicious and unsuitable websites.

Advanced Device Security

Centralised Computer Configurations to harden security on devices.

Office 365 Backup

Get Office 365 Backup to ensure your data is Protected.

Device Management

Mobile Device Management to protect your ICT Investment and support Bring Your Own Device.

Patch Management

Deploy Operating System and 3rd Party Application updates to devices on a schedule or on demand.

UK Based Service Desk

UK Based Service Desk with knowledgeable and capable engineers.

Email Encryption and Document Tracking

Encrypt and Protect your data on and off your network with AIP.

Self Service Portal

Create and Review tickets for you and your organisation.

Vanguard ITSM

Who would benefit from vanguard-itsm?

We have built our Vanguard-ITSM Solution to provide SMEs with Enterprise Grade IT Support and Services. We practice what we preach and have obtained Cyber Essentials Plus certification through our support methodologies.

All Our plans include

Budget Friendly
IT Services
24/7/365
Support Available
Continuous Policy
Management
99.9% Uptime
Guarantee
Cyber Essentials
Baselines

Who would benefit from Vanguard-ITSM?

Our Vanguard-ITSM packages have been built to enable Small and Medium sized Business achieve a secure ICT Infrastructure, gain access to the latest productivity tools and be confident in their organisations ability to meet Cyber Essentials Certifications.

ELEMENTS

£35 /user per month Sign Up Now
  • Microsoft 365 Business
  • DNS Web Filtering
  • Managed Anti Virus
  • Remote Monitoring and Management
  • End Point Patch Management
  • Mobile Device Management
  • Office 365 ATP
  • Gemini-DP Office 365 5GB
  • No Helpdesk Support - Self Managed

BASIC

£55 /user per month Sign Up Now
  • Microsoft 365 Business
  • DNS Web Filtering
  • Managed Anti Virus
  • Remote Monitoring and Management
  • End Point Patch Management
  • Mobile Device Management
  • Office 365 ATP
  • Gemini-DP Office 365 5GB
  • Business Hours Helpdesk Support

COMPLETE

£65 /user per month Sign Up Now
  • Microsoft 365 E3
  • DNS Web Filtering
  • Managed Anti Virus
  • Remote Monitoring and Management
  • End Point Patch Management
  • Mobile Device Management
  • Office 365 ATP
  • Gemini-DP Office 365 10GB
  • Business Hours Helpdesk Support

COMPREHENSIVE

£85 /user per month Sign Up Now
  • Microsoft 365 E3
  • DNS Web Filtering
  • Managed Anti Virus
  • Remote Monitoring and Management
  • End Point Patch Management
  • Mobile Device Management
  • Office 365 ATP
  • Gemini-DP Office 365 25GB
  • Trident-UC Premium (VoIP & UC with unl. minutes, softphone)
  • Trident-AIR 5G (Mobile SIM with unl. calls, texts and 5GB Data)
  • Business Hours Helpdesk Support

Visit our Vanguard-ITSM Website for more information on our products, additional options and our current offers.

FAQ - Your questions, we have the answers!

What is Vanguard-ITSM?

Vanguard-ITSM is the name for Curatrix’s Managed ICT Support services. It is a combination of End User Support, Software Licensing and Device Security. Vanguard ITSM includes Anti-Virus, Patch Management, Remote Access for our Technicians, Sandbox features.

What is Microsoft 365?

Microsoft 365 is an all-encompassing Microsoft product that includes:

  • Microsoft Office 365 – Word, Excel, PowerPoint, Teams, SharePoint etc…
  • Azure Information Protection
  • Intune
  • Windows 10 Enterprise (Microsoft 365 E3 and E5 only)
  • Many, many security and data auditing features

How many hours support do we get per user?

As many as are required to fix an issue. Our model is based on proactive, not reactive support, we don’t cap how many hours of support your organisation receives per user. Vanguard-ITSM ‘per user’ is an all you can eat buffet of IT Support.

We’ve been advised that we require an expensive server, is this the same with Vanguard-ITSM?

The hardest and easiest question for us to answer. With our service, you do not need a server, we are cloud focused. That said, if you have an ERP solution such as Sage 200 and lots of data transfer, moving this data to the cloud WILL have a noticeable latency affect. We recognise the cloud is not suitable for every application all of the time and we work with you to move unnecessary services offsite, as well as replace On-Premise hardware and support it if required.

Is our bandwidth suitable for your services?

Running a cloud first strategy relies on good bandwidth. If you have 10 users and business broadband, you may ‘get away with it’, however if you have 100 users you’ll likely need dedicated connectivity.

What is Azure Information Protecion?

Think of it simply as a method of protecting your business documents, it applies authorisation levels to access data. Without the required permissions, external parties cannot access the data.

AIP can be applied to any Microsoft document or email. In its simplest form, if you send a spreadsheet with sensitive data in and you only wish for one person outside of your organisation to see it… you have that power.

What is SharePoint?

SharePoint is a Microsoft Cloud based intranet for your company. You can use it as the File Manager, Wiki for your business, document control library…its possibilities are endless. Curatrix provide a ‘top level’ SharePoint as part of all managed contracts. Further development can be carried out for bespoke features.

How quickly can i expect a response to a fault?

In short, all tickets are responded to within 15 minutes of logging, by our helpdesk team. Our standard Service Level Agreement (SLA) is a comprehensive matrix made up of varying priorities, based on the industry standard ITIL catagorisations.

What is Cyber Essentials?

Cyber Essentials is a Government accreditation and guidance on ‘minimum’ security a business should operate to. Cyber Essentials Plus means that a third party auditor has carried out multiple tests that include simulated hacking attempts known as penetration tests as well as the results of those tests. To give you an idea…we have to turn off your security for these companies to even have a shot at scanning your business…BUT, if you have this badge, it means you meet these guidelines and satisfy the base requirements to supply Public Sector and Blue Chip Organisations.

Seriously, whats missing?

In short…nothing. We’ve built our support provision as a one stop, all inclusive, under one roof ‘IT bubble’ that you can grow, shrink or pop at your convenience. All we ask is that we have a minimum amount of users to support as the ‘basis for the Contract’.

Get in touch with Curatrix Technologies today for more information

call our friendly team on +44 (0)33 3241 2226 or fill out this form and we will contact you








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